Frequently Asked Questions
What is laser toner?
Laser toner is the powdery substance used by your laser printer, fax, or copier
to print. Some people refer to laser toner as "dry ink
powder".
Are all laser toners the same?
By no means. Most monochrome laser toners are made up of carbon
black or other colorant, anti-caking agents, and pulverized
plastic resins; some monochrome laser toners are made with
polyester. Newer color laser toners from some manufactures are
"grown" from the molecular level to provide more uniform
particle sizes and shapes. These color laser toners are said to have
been polymerized or chemically grown.
Will refurbishing my laser toner cartridge void the
warranty on my laser printer, fax, or copier?
No, in many countries it is not legal to tie fulfillment of the
warranty to the use name-brand supplies. In the US, the Magnusson-Moss
Warranty Act prohibits such "tie-in sales" provisions.
I see that you have a tool to make a hole in the laser toner cartridge. Is that the way you refurbish them when
I purchase refilled laser toner cartridges from you?
No, the refilled laser toner cartridges that we offer are
refilled by disassembling the laser toner cartridge, cleaning
and replacing the parts that are worn out. The reason for this is
because refurbishing with the tool and plug is
suitable when you don't need to ship the laser toner cartridge, and
where you are familiar with the starting conditions of the laser toner cartridge to be refilled. However, there are some laser toner cartridges that have pre-existing OEM laser toner hopper plugs, and
there are also some that can't be refilled without making
a hole to reach the laser toner hopper.
Why are some of your toner bottles filled to different
weights than those I have found on other websites?
Different toners have different densities. For example, a finer
toner will have a lower density than a toner made up of larger
particles. Because of this lower density, the weight of the amount
of toner you will need to fill a toner cartridge will be less than
if the toner was less dense (i.e. coarser). The amount of toner
that we include in a bottle is in accordance with how much of our
formulation of toner you would need to refill the cartridge and
get a full page yield out of it. The density of the toner also
affects how much toner will need to be picked up by the PCR during
the printing cycle; if your toner is finer, you will tend to need
less of it weight-wise to obtain an even coverage over the printed
area.
